Warranty & Repair
Recorder Warranty – 24 months
The main recorder unit will be free from defects in materials and workmanship under normal use and service for a period of two (2) years from the date of receipt. This warranty covers the recorder unit only.
In addition to the standard warranty, an extended 12-month warranty can be purchased on request.
Accessories Warranty – 12 months
The non-disposable accessories delivered with the recorder unit will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of receipt. This warranty does not cover disposable accessories, packaging materials, accumulators and batteries, cuffs, or any of their components.
Cuff Warranty – 6 months
The cuff(s) - if delivered with a recorder unit - will be free from defects in materials and workmanship under normal use and service for a period of six (6) months from the date of receipt. This warranty covers the cuff(s) delivered with a recorder unit exclusively.
The CardioVisions software under normal use will perform substantially in accordance with the accompanying written/electronic documents for a period of ninety (90) days from the date of receipt.
Warranty is valid at Meditech HQ office in Budapest, Hungary.
Warranty voids if any malfunction or defect arises from
- improper use
- inadaquate knowledge
- the use of inadequate accessories
- the use of the recorder unit outside its operating environmental specifications and intended measurement range
Warranty voids if the closing label from the back side of the recorder unit is removed or the unit is opened in any other way.
Products returned with putative defects are subject to service checkup charge.
Meditech will not accept for repair potentially infectious products or accessories, especially pouches and cuffs, that might have been in direct contact with the patient, and could not be properly disinfected, even within the warranty period. If a problem occurs within the warranty period, such accessories will be replaced without any physical inspection, reserving the rights to hold an inspection when found necessary.